RcG Helpesk Czech version

[Aleš Gruden]

www.rcg.si
RcG Help Desk was designed for technical support departments, which are
dealing mostly with abstract problems. That means answering questions, which
are asked by customers via phones, faxes or e-mail. Answers are send via
same resources. With RcG Help Desk is easy to report problems, solve and
analyze them. The number of users of RcG Help Desk is unlimited.

Advantages of RcG HelpDesk are:

        a.. Easy to install
        b.. Easy to use
        c.. Database of contacts
        d.. Multilingual  support (English, French, German, Italian,Spanish,
Czech + custom) and still growing
        e.. Knowledge base (help for solving problems)
        f.. Network support (Win95/98/NT )
        g.. Wide range of databases (Access, SQL Server, ODBC)
        h.. Y2K